Inside Sales Representative

Earn up to $3,000 SIGN-ON BONUS•Albuquerque, NM

10d•$50,000

About The Position

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The goal of the Inside Sales Representative (ISR) is to establish or re-establish, qualify, and maintain contact with small to medium-sized customers to increase machine and parts and service sales by making 20 plus calls per day in a manner that reflects the company’s vision of working as “One Professional Team.” ISR customers are typically small construction, landscape and governmental customers identified via DBS, Used Machine Sales, UCC1, Selectory Database, Association Directories etc. The ISR proactively manages an account base in an assigned territory, employing a disciplined phone call campaign approach. The ISR provides retail assistance and coordination for customers with all sales activities, even if they don’t actually perform these functions personally, such as demonstrating, qualifying, quoting, and closing the sale. Direct mail and other promotional activities will be used to drive business to the ISR’s. A segmented and targeted industry approach will be used in addition to some regionalized campaigns. Pay Rate: $50,000.00 Base rate + Commission Pay rate is dependent upon education & experience. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Coordinates, demonstrations and facilitates the quote and qualification processes Maintains and updates accurate customer account information and machine population data Tracks specific account, territory and sales goals using our CRM system Passes parts, service, sales and rental requests to the appropriate person or organization Ability to manage multiple sales leads and opportunities at any given time Establishes and grows value added, consultative relationships with our customers Develops strong positive relationships with our outside sales representatives and other employees Employs a disciplined phone call campaign, making 20 calls per day Maintains a call cycle with customers according to the established PAR for the account Qualifies accounts, and begins to develop the customer relationship Targets specific customers for sales and promotions Promotes all aspects of the Dealership by promoting sales, parts, service, rental, and Customer Support Agreements for all products and services represented by Wagner Equipment & Wagner Rents Performs simple needs analysis to determine individual customer's needs and provide solutions to fit those needs Knows and can communicate effectively about various Dealer products and services Ability to understand and use multiple programs and systems simultaneously such as SalesLink DBS, SIS, Dealer.cat.com, Vision Link, SIMSi, etc Other duties as assigned by manager

Requirements

High School Diploma or GED
College Degree in any discipline or equivalent combination of education and experience
3+ years in outbound phone sales preferred
3+ years administrative/clerical experience
3+ years customer service experience
3+ years sales experience
Standing, walking, talking, sitting, use of hands & hearing
Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Decision Making
Planning and Prioritizing
Ability to inspire and support others
Basic knowledge of Microsoft PowerPoint
Intermediate knowledge of Microsoft Word, Outlook, and Excel

Responsibilities

Coordinates, demonstrations and facilitates the quote and qualification processes
Maintains and updates accurate customer account information and machine population data
Tracks specific account, territory and sales goals using our CRM system
Passes parts, service, sales and rental requests to the appropriate person or organization
Ability to manage multiple sales leads and opportunities at any given time
Establishes and grows value added, consultative relationships with our customers
Develops strong positive relationships with our outside sales representatives and other employees
Employs a disciplined phone call campaign, making 20 calls per day
Maintains a call cycle with customers according to the established PAR for the account
Qualifies accounts, and begins to develop the customer relationship
Targets specific customers for sales and promotions
Promotes all aspects of the Dealership by promoting sales, parts, service, rental, and Customer Support Agreements for all products and services represented by Wagner Equipment & Wagner Rents
Performs simple needs analysis to determine individual customer's needs and provide solutions to fit those needs
Knows and can communicate effectively about various Dealer products and services
Ability to understand and use multiple programs and systems simultaneously such as SalesLink DBS, SIS, Dealer.cat.com, Vision Link, SIMSi, etc
Other duties as assigned by manager

Benefits

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
Supplemental life Insurance
Critical Illness + Accidental Insurance
ID WatchDog and discounted employee phone plans