Inside Sales Representative

Liberty Roofing Pros • Fredonia, PA

17d • Onsite

About The Position

In this office-based sales role, you’ll manage the full customer journey—from inbound lead to completed project—for roofing, siding, gutters, and related exterior services. This position is ideal for a consultative seller who thrives on responsiveness, organization, and collaboration. You’ll work closely with sales, production, and operations teams to drive revenue while delivering an exceptional customer experience.

Requirements

• 2–4 years of experience in inside sales, customer service, or project coordination
• Proven ability to meet sales goals while maintaining high customer satisfaction
• Strong communication and presentation skills
• Experience using CRM tools (HubSpot, Salesforce, or similar)
• Highly organized with the ability to manage multiple priorities
• Collaborative, team-oriented mindset
• Customer-focused with a passion for service and relationship-building

Nice To Haves

• Bachelor’s degree in Business, Marketing, or related field preferred (or equivalent experience)

Responsibilities

• Respond to inbound leads quickly, qualify prospects, and maintain accurate CRM records
• Conduct needs-based consultations to recommend tailored solutions
• Coordinate contactless or on-site inspections with internal teams
• Prepare and present detailed proposals, pricing, and scopes of work
• Guide customers through contracts, timelines, and payment processes
• Serve as the primary point of contact throughout the project lifecycle
• Communicate key details to production teams and support quality assurance
• Track sales performance metrics and participate in continuous improvement
• Follow up post-project to gather feedback, reviews, referrals, and upsell opportunities
• Manage outside sales schedules and ensure processes align with company standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees