Inside Sales Representative

Jay Henges•Montgomery Township, MO

6d•$23 - $25•Onsite

About The Position

The Inside Sales Representative plays a key role in delivering an exceptional customer experience from initial inquiry through project completion. This position partners closely with customers, outside sales, engineering, purchasing, and production teams to generate custom solutions, prepare proposals, and process orders efficiently. This is a relationship-driven role focused on responsiveness, accuracy, and teamwork—no cold calling required.

Requirements

Strong written and verbal communication skills
Professional, friendly, and solution-oriented customer approach
Ability to work independently while collaborating effectively with cross-functional teams
Strong attention to detail and follow-through
Willingness to learn technical products and custom solutions
High school diploma or equivalent required; additional education a plus
Prior experience in inside sales, customer service, or a related role preferred but not required

Nice To Haves

Experience in construction, manufacturing, or industrial environments is a plus but not mandatory

Responsibilities

Respond to customer inquiries promptly and professionally via phone and email
Support existing customers and assist prospective customers with product information and solutions
Collaborate with outside sales representatives, CAD engineers, purchasing, and production teams
Prepare and generate accurate custom product quotes and proposals
Process and manage custom product orders from entry through completion
Maintain clear communication with customers throughout the sales and production process
Provide outstanding customer service before, during, and after the sale
Ensure accuracy and attention to detail in all documentation and communications