Inside Sales Representative

Airgas • Phoenix, AZ

24d • Onsite

About The Position

The primary purpose of the Representative, Inside Sales will focus on E mail order input for the area to include multiple branches, resolving CES related issue such as past due invoices and stalled cylinder movement on accounts. The sales position is also responsible for selling a variety of welding equipment, hard goods, power tools, safety supplies and industrial gases to walk in and phone order customers. The Inside Sales Representative is responsible for providing top-notch assistance to customers in selecting the proper gages / tools. This position will work as a floater position that will cover other branches, which include Flagstaff, Mesa, and Peoria. At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We are looking for you!

Requirements

• Knowledge of proper customer relationship and customer service practices
• Ability to multitask in a high volume setting
• Strong analytical and communication skills, both verbal and written
• Team oriented with a continuous improvement outlook.
• Ability to add, subtract, multiply, divide and perform fraction to decimal conversions
• Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
• Be punctual and comply with the work schedule.
• Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred
• Knowledge of proper customer relationship and customer service practices
• Ability to multitask in a high volume setting
• Strong analytical and communication skills, both verbal and written
• Team oriented with a continuous improvement outlook.
• Ability to add, subtract, multiply, divide and perform fraction to decimal conversions
• Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
• Be punctual and comply with the work schedule.
• Strong understanding of word, excel, outlook and inventory control systems; SAP knowledge preferred
• Must be able to work overtime and on-call when necessary.
• High School Diploma or equivalent; Two (2) year degree preferred
• Minimum two (2) years experience with customer service and/or sales experience.
• Knowledge in welding, gases, industrial, safety supply sales preferred.

Nice To Haves

• SAP knowledge preferred
• Knowledge in welding, gases, industrial, safety supply sales preferred.

Responsibilities

• Maintain a high level of customer service by assisting customers with will call, counter and telephone sales.
• Analyze and expedite customer orders in a timely manner. Meet customer needs by recommending appropriate products and services
• Enter sales data, quotes or other relevant information into inventory control system
• Assist manager in ordering appropriate merchandise to ensure stock remains at an acceptable level.
• Restock store merchandize and maintain current pricing on all store displays and products
• Seek to expand existing customer base with all products lines
• Prepare and deliver effective sales presentations and proposals to prospective customers
• Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Ensure customer inquiries related to accounts receivable billing issues, cylinder balances, order status, time of delivery, etc are properly handled.
• Be flexible to cover other branches in the area on short notice.
• Perform other duties as assigned.

Benefits

• medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees
• 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees