Inside Sales Representative - Atlanta United

AMB Group, LLC•Atlanta, GA

9d•Onsite

About The Position

We are seeking a dynamic, professional, energetic, communicator with a successful selling track record (preferred) in collegiate, minor league and/or professional sports. Our Atlanta United FC Ticket Sales team is responsible for helping the franchise meet its financial goals while delivering the highest levels of customer service. This is a seasonal sales role located at Mercedes-Benz Stadium in downtown Atlanta. The requirements for this position include, but are not limited to, those outlined below.

Requirements

Bachelor’s degree or 1-2 years equivalent in telemarketing and/or sales experience with a team, athletic department
The ideal candidate should be competitive, creative, professional, mature, good listener, self-starting and committed to the team concept
Customer service skills
Positive attitude & team oriented
Willing to work long hours including weekends and holidays
Excellent knowledge of PC systems including Word, Excel and database related packages

Nice To Haves

Advanced level Spanish fluency (speaking, reading, and writing) preferred; working knowledge of other languages is a plus
Working knowledge of Archtics or CRM is a plus

Responsibilities

Responsible for generating revenue mainly via phone; daily expectation of 5-6- hours of phone time through 50-100 calls per day
Develop, enhance and maintain relationships with season ticket members by phone, email and in person.
Sell through outbound sales calls, online meetings, & individuals in the area to sell tickets
Answer incoming telephone calls, including requests such as account profile changes, account balance inquiries, matchday questions, etc.
Collect season ticket member information and manage customer records within Archtics and CRM.
Communicate upcoming promotions and other season ticket member benefit information.
Perform basic office functions as needed and be expected to attain ticket sales using the tools that are provided such as social selling techniques and live Chat
Working information booths at various community events to focus on lead generation
Prospect new companies and other organizations to establishing a personal lead base
Establishing relationships with large group prospects for referral and up-sell business
Helping answer incoming sales calls utilizing up-selling techniques