Inside Sales Representative

Mustang Cat • Houston, TX

16h

About The Position

Mustang Cat is hiring a Product Support Inside Sales Representative to drive the sale of parts and service solutions for Caterpillar equipment in the Houston area. This role is centered around supporting customers with equipment inspections, repair recommendations, and timely parts coordination—ensuring their machines perform at peak levels.
If you have experience in heavy equipment parts and service, and you enjoy helping customers solve problems and minimize downtime, this position offers an exciting opportunity to build lasting relationships and advance your career.
As a Product Support Sales Representative, you will be a trusted advisor to customers—evaluating their equipment needs, offering repair and service solutions, and promoting Mustang Cat’s value as a CAT-authorized dealer.

Requirements

• College degree in Business, Management, Technical, or related field (Equivalent work experience considered in lieu of a degree)
• 3+ years of experience in heavy equipment parts and service sales
• Strong communication and professional interpersonal skills
• Ability to identify customer needs and propose relevant service solutions
• Proficiency in Microsoft Office Suite
• Strong mechanical aptitude and comfort working in a fast-paced environment
• Sales negotiation and problem-solving skills

Nice To Haves

• Bilingual – English/Spanish
• Familiarity with Caterpillar equipment and service systems

Responsibilities

• Serve as the customer’s go-to resource for CAT parts and service support
• Conduct on-site equipment inspections and recommend repair strategies
• Drive sales of repair services, preventative maintenance, and parts packages
• Respond quickly to incoming leads and qualify new customers
• Establish and grow customer relationships with a focus on long-term support
• Collaborate with Mustang’s service team to ensure smooth work order execution
• Achieve sales targets while providing solutions tailored to each operation

Benefits

• Great Work-Life Balance
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits: Medical, Dental, Vision
• 401(k) with Employer Matching
• Paid Vacation, Sick Time & Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level