Inside Sales Representative

Carter Lumber • Alliance, OH

23h • Onsite

About The Position

This Inside Sales Rep (ISR) opportunity is for individuals with a positive attitude and who enjoy sales and interacting with people. The role involves becoming the face of the store and a reliable point of contact for customers, emphasizing friendly customer service as a key differentiator. Carter Lumber, founded in 1932, is a family-owned company with over 90 years of history, operating more than 160 locations across thirteen states. The company values honesty, hard work, and putting people first. The ISR will assist customers in-store, provide product information, offer project advice, generate estimates, and process transactions. The role also includes following up on online quotes, cold calling for new leads, supporting Outside Sales Reps, and assisting with inventory control through cycle counts and resolving discrepancies. Comprehensive training on products, POS systems, and paperwork is provided. Compensation includes a salary plus an uncapped commission structure.

Requirements

• Experience working in sales or customer service
• Friendly, outgoing personality
• Effective communication skills
• Ability to be a team player
• Ability to ensure sales and profit goals are met

Nice To Haves

• Familiarity with building materials

Responsibilities

• Assist customers who walk in the store
• Share product information
• Give advice on project needs
• Produce estimates for packages/projects
• Process transactions
• Follow up on online customer quotes
• Cold call to qualify new leads
• Support the Outside Sales Reps as needed
• Assist in inventory control by conducting cycle counts and resolving overages/shortages

Benefits

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment
• Short and Long-Term Disability
• Company-paid life insurance and AD&D
• Optional supplemental life insurance
• Company-match 401(k)
• Vacation time and paid holidays
• Vendor incentives
• Room for growth; we promote from within!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees