Inside Sales Rep for Steel Service Center

Benjamin Steel Company•Cincinnati, OH

1d•Onsite

About The Position

This position is responsible for selling the full product line to all types of customers primarily via telephone. Key duties include quoting price and delivery for all stock items and buyouts.

Requirements

College Degree in Business or 8 years experience with inside sales of industrial products.
Excellent math, communication, and organizational skills
Uncompromising commitment to customer service, with the ability to build collaboration between many solutions providers as we strive to be the customer's First Choice.
Ability to balance many requirements at once needing quick resolution, which may require a high tolerance to change
Proven success selling industrial products
Proven experience and success accepting accountability for success and failure.

Responsibilities

Develops partnering relationships with customers
Answers incoming inquiries from customers through a variety of media (e-mail, fax, website, phone, etc)
Quotes price and delivery to customers based on established pricing structures in order to maximize profit, while allowing for variance when appropriate.
Understands how to compute pricing for all types of processing and value added services available.
Has working knowledge of all types and grades of stock material, their basic applications and finds resources if additional information or service is necessary.
Prepares orders according to established standards and procedures.
Maintains awareness of customer's credit standing and follows all company procedures regarding extending of credit and terms and conditions.
Completes the order process to insure prompt and accurate deliveries.
Coordinates with Account Managers and the Director of Branch Operations to resolve any customer issues and maximize opportunities.
Makes out-calls when able to develop customer base.
Completes other duties as related or assigned.
Good attendance is an essential function of this job.