Inside Sales Representative

Arrow Electronics•Irvine, CA

23h•$23 - $28•Hybrid

About The Position

Arrow Electronics is a Fortune 100 company headquartered in Denver, CO, with 22,000 employees worldwide. Arrow offers technology solutions to a wide range of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Through a global network, we serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers. What You’ll Be Doing: Managing the overall account relationship by providing strategic service and support to the assigned customer base. Maximize margins, gain market share, and drive value-added solution selling. Working with internal and external resources, providing customer service, often facilitating the work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Functioning as a key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. Responsible for Sales Excellence through developing and managing customer strategy in assigned account territory. Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information. Responsible for ongoing Sales Support activities for the order-to-invoice process. Owns the customer interface for backend Quality processes: corrective actions and field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write-offs/billbacks. Owns the customer interface for important Credit and Financial Information and coordinates all available resources and support functions. As the owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify the customer of all/any price increases. This position is a 60/40 split. The salary posted is base pay only (on target OTE will be 90k+).

Requirements

5 years' experience in electronics distribution
Systems savvy, ability to adapt quickly.
Proficiency in MS Office Suite, advanced Excel skills (VLOOKUP, Macros, etc.) a plus
Ability to build influential relationships.
The ability to work collaboratively with internal and external resources to generate results.
Strong communication, negotiating, and organization skills.
Strong customer service and sales skills
This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).

Nice To Haves

experience in passive electronics (IP&E) component sales strongly preferred (Power Supplies, Cable assemblies, Thermal, Connectors, Magnetics, Capacitors/Resistors

Responsibilities

Managing the overall account relationship by providing strategic service and support to the assigned customer base.
Maximize margins, gain market share, and drive value-added solution selling.
Working with internal and external resources, providing customer service, often facilitating the work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
Functioning as a key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
Responsible for Sales Excellence through developing and managing customer strategy in assigned account territory.
Sell and drive Solutions Selling within the approved account level strategy.
Requires knowledge of the competitive landscape in the market and the ability to make sales decisions based on that information.
Responsible for ongoing Sales Support activities for the order-to-invoice process.
Owns the customer interface for backend Quality processes: corrective actions and field Quality Reports.
Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write-offs/billbacks.
Owns the customer interface for important Credit and Financial Information and coordinates all available resources and support functions.
As the owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify the customer of all/any price increases.