Inside Sales for Ace Home Services

Ace Handyman Services Kansas City & Johnson County•Lenexa, KS

53d•$20 - $22

About The Position

Are you a driven sales professional who thrives on closing deals and turning leads into scheduled jobs on the very first call? Our fast-growing handyman and painting business is looking for a high-energy Inside Sales Representative to convert inbound inquiries into booked appointments. Your primary goal is to close the job and get it on the calendar while providing exceptional customer service. If you’re persuasive, quick-thinking, and eager to maximize every opportunity, we want you on our team! Ace Handyman Services of Kansas City (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company. We are Kansas City's top-rated handyman, repair, and light remodeling company. We provide homes and business throughout the Kansas City area with quality craftsmanship for all of their handyman needs. We are currently seeking a highly motivated and professional Inside Sales Representative. The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Requirements

Proven track record of success in sales and customer service.
Quick thinker, organized and superb multi-tasking skills.
Excellent communication and interpersonal skills.
Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.
Proficient in Microsoft Office, Teams and multiple software platforms.
Valid driver's license and reliable transportation.

Nice To Haves

Dispatching skills
Service Titan experience, a plus!

Responsibilities

Professionally respond to incoming sales calls, outbound calls and follow up with leads
Offer accurate job estimates and close the sale over the phone
Create and maintain our handyman job schedule
Adjust the schedule as needed
Conduct follow up calls with customers
Accurately enter information into our CRM and sales software
Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
Work towards and achieve individual and team sales goals