Inside Sales Representative

DELTA FUEL COMPANY INC•Baton Rouge, LA

32d

About The Position

The Inside Sales Representative is responsible for managing and supporting existing assigned customers as well as the pursuit of new customers, leading to the successful achievement of company sales goals. Responsibilities include looking after existing customers, generating new sales with small and medium sized new accounts, providing excellent customer service, interfacing with various internal departments in support of our customers and with the outside sales team, when necessary, and utilizing CRM (Salesforce).

Requirements

Minimum of two years prior inside sales experience preferred
Minimum of one year experience in Customer Service
Proficient with Microsoft Office, Excel, Word, PowerPoint
Ability to learn client based CRM system (Salesforce) as well as other customer focused applications.
Ability to interpret trends and analyze data

Nice To Haves

Knowledge of fuels and lubricants industries a plus

Responsibilities

Managing current book of business / customers
Cold Calling of prospects generated by external sources of leads
Identify decision makers within the targeted leads to begin the sales process
Conduct follow-up phone calls and e-mails to existing customers to identify cross selling opportunities and share of wallet sales opportunities.
Field inbound, unsolicited lead prospect calls and convert them into sales or route the lead to the proper outside sales team member.
Enter customer data and update any changes into CRM (Salesforce)
Investigate and troubleshoot customer issues
Work with the Sales Manager to determine the necessary strategic sales approach
Plan and organize the day to meet the organizational objectives outlined by the Sales Manager
Maximize both current and long term sales and corresponding gross profits
Constantly update yourself on product knowledge and training opportunities