Inside Sales Representative

Little Sprouts, LLC • Lawrence, MA

24d • $65,000 - $70,000 • Hybrid

About The Position

We’re looking for an energetic and driven Inside Sales Representative / Enrollment Specialist to join our growing sales team. In this role, you’ll be the first voice families hear when exploring early education options, guiding them through the enrollment process with care and confidence.

As part of a mission driven organization and a parent-facing role, you’ll combine heart with hustle: managing a high volume of inbound leads, scheduling tours, following up with families, and helping ensure each child finds the right fit in our schools. You’ll report to the Director of Sales and collaborate closely with school directors and cross-functional teams.

Salary Range $65,000-$70,000 per year dependent on experience and eligibility for bonus potential for a total OTE of up to $110,000.

Requirements

• 2+ years in sales, inside sales or customer service (phone sales preferred)
• Proven experience with lead conversion, outreach strategy, and objection handling
• Excellent verbal and written communication skills

Nice To Haves

• Bilingual candidates (especially Spanish-speaking) strongly encouraged to apply

Responsibilities

• Manage high volumes of inbound leads and proactively follow up (40–50+ calls/day)
• Convert inquiries (phone, web, email, walk-in) into scheduled tours and enrollments
• Guide families through the entire enrollment journey with empathy, speed and confidence
• Drive outreach strategies and community engagement to generate new leads and referrals
• Communicate our educational philosophy, program options, and value clearly and enthusiastically
• Overcome objections with professionalism and persistence
• Attend occasional in-person events or open houses to promote brand awareness
• Forecast and hit key account metrics (monthly and quarterly sales projections and goals)
• Consistently meet or exceed monthly and quarterly sales goals and KPIs
• Identify areas for improvement and assist with projects to enhance the enrollment process
• Flexibility to work adjusted hours and occasional weekends to support family inquiries and enrollment events
• Partner with school directors to manage classroom capacity and forecast enrollment needs
• Participate in sales campaigns and growth initiatives with a collaborative mindset
• Suggest process improvements that enhance conversion and customer experience
• Other job-related duties or tasks as assigned. Babilou Family is a team-orientated company where our employees are expected to perform any duty required to advance the mission of the association, regardless of whether the duty is listed in any specific job description.

Benefits

• Health benefits are available upon start date.
• Free Subscription to First Stop Health; receive ongoing care from doctors and prescribers through easy telehealth services.
• Up to 75% discount on your child's tuition (Option for the initial $5,000 of tuition to be taken out of your paycheck before taxes through payroll deductions.)
• Comprehensive benefits package, including health, dental, vision, and pet insurance.
• 401k with company match.
• Tuition reimbursement.
• Career advancement and coaching.
• Additional Paid Time off and Holidays.
• Referral Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees