Inside Sales Representative: Hospitality, Food and Beverage

The Access Group

1d•$60,000 - $70,000•Hybrid

About The Position

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, you’ll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance, 5% 401(k) company match, plus a range of other benefits that you can choose from. About you: You enjoy owning relationships and helping Hospitality customers get real value from the products they use. You’re comfortable managing a portfolio of accounts, spotting opportunities to grow those relationships, and guiding Hospitality customers through a thoughtful, consultative sales process. You like being trusted as a go-to contact and take pride in delivering a great experience, from first conversation through to long-term partnership. What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You. Hello! We are thrilled you are considering Access as your next career move. Why? Because At Access, people are at the heart of everything we do. Our people are game-changers, life-lovers, culture-builders, and free-thinkers. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their best. We believe in hiring creative, curious, and caring future ready people who bring their unique diversity and a learn-it-all mindset to our global team. We believe in working hard as a collective team to win with our customers, give back to the communities we represent, and celebrate successes together. We can’t wait to meet you.

Requirements

Experience managing a portfolio of business-to-business customer accounts, with a focus on retention and growth.
Experience selling digital software solutions, ideally in a software-as-a-service environment.
Strong communication and presentation skills, with the confidence to work with stakeholders at all levels.
A consultative, persuasive approach, with the ability to explain complex solutions in a clear and practical way.

Nice To Haves

Preferably experience in the hospitality industry.

Responsibilities

Act as the main point of contact for your customers, building strong relationships that support retention, satisfaction and account growth.
Identify and develop expansion and upsell opportunities, shaping clear strategies that meet customer needs and business goals.
Manage the full sales process, from requests for information and proposals through presentations, negotiation and contracting.
Ensure a smooth handover to our projects team once a sale is complete, staying involved to support a positive customer experience.