Inside Sales Representative

Christmas Lumber Company•Knoxville, TN

33d

About The Position

The Inside Sales Representative is responsible for ensuring a positive and collaborative sales and store environment, providing excellent customer service, and supporting the operations team to streamline the order fulfillment process.

Requirements

Prior sales experience preferred or background in residential construction
Strong interest in sales and/or retail as evidenced by previous job experience or education
Knowledge of building materials a plus
Ability to work independently with customers and as a teammate with co-workers
Strong communication and interpersonal skills
Basic computer skills
Commitment to customer service
Ability to lift and carry up to 80 pounds individually
Please note that this position will need a background check and drug screen completed before employment may begin.

Nice To Haves

Knowledge of building materials a plus

Responsibilities

Act as the primary point of contact for customers visiting the showroom
Handle inbound and outbound calls, answer customer inquiries, and process invoices
Prepare estimates for building material products, including special orders
Provide exceptional customer service by developing a thorough knowledge of products
Use point of sale software program to fill customer orders, create purchase orders, and maintain inventory control
Work closely with vendors to procure products
Assist as needed to load and unload materials, stock showroom, and organize store displays and product literature
Maintain a clean, professional work environment
Follow up with inactive customers for business development
Additional store responsibilities as required