Inside Sales Representative

Aston Carter • Brighton, CO

11h • $50,000 - $60,000 • Onsite

About The Position

We are seeking a proactive Inside Sales Representative to own and manage a discrete book of business. This role involves quoting, sourcing, and expediting orders while actively re-engaging inactive customers. The representative will manage customer master data, ensure CRM hygiene, and serve as the escalation point for non-routine issues. The aim is to improve profitability, not just revenue, and coordinate closely with the warehouse and sourcing teams. Over time, the role transitions into bonus-bearing ownership.

Requirements

• Experience in inside sales, B2B customer service, and account management.
• Proven KPI-driven performance history.
• Comfortable with proactive customer contact and communication.
• Ability to analyze data including pricing, gross profit, and trends.
• Sound judgment in pricing and escalation decisions.
• Strong organizational skills to manage multiple customers simultaneously.
• Proficiency in Microsoft Office and ERP systems such as P21 or SAP.

Nice To Haves

• Experience in industrial distribution or fasteners.
• Exposure to advanced Excel functions.
• Ability to read and understand prints/drawings or willingness to learn.
• Experience with incentive compensation.

Responsibilities

• Actively manage accounts to prevent opportunity leakage and re-engage dormant customers.
• Serve as the primary internal owner for assigned non-VMI customers, accountable for revenue, gross profit percentage, customer retention, and customer experience.
• Quote, source, and expedite orders efficiently.
• Maintain and manage customer master data and ensure CRM hygiene.
• Improve profitability through strategic account management and coordination with warehouse and sourcing.
• Act as an escalation point for non-routine customer issues.
• Ensure follow-through and execution in all sales processes.
• Transition into ownership with bonus-bearing responsibilities over time.

Benefits

• Wurth Industry offers a comprehensive benefits package designed to support employee health, financial stability, and professional growth, including medical/dental/vision insurance, 401(k) matching, paid time off, and training opportunities.
• They focus on work-life balance through flexible working hours, wellness programs, and career development via the Würth Business Academy.
• Key Employee Benefits: Maternity/Paternal leave after 1 year of service Tuition Reimbursement eligible after 1 year of service Health benefits and programs - medical, vision, dental, life insurance and more Additional benefits 401(k), short term disability, long term disability Paid Time Off, accrued per pay period, additional day earned per year of service 10 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed