Inside Sales Representative - Pennsylvania Steel Co., Stanley, NC
About The Position
Pennsylvania Steel a Steel Service Center in Stanley, NC is looking for an Inside Sales Rep to join our growing team. The successful candidate will be joining a family-owned business where we value employees and their families. Pennsylvania Steel has been in business since 1972 and has expanded to 11 locations in 2017, becoming one of the largest Steel Service Centers in the eastern United States. If you feel you are the right candidate and want to join a company where you have a name, not a number, we'd welcome the opportunity to have you join us. Position Overview: Pennsylvania Steel, an independent metal service center, has an exciting employment opportunity. Our growing Stanley, NC office is seeking an Inside Sales Representative. We are a service-oriented company that seeks long-term relationships with our customers. Our reputation as a reliable supplier that strives to outperform the competition.
Requirements
- Excellent written, verbal and interpersonal communication skills
- Proficiency in MS Office (Excel, Outlook, and Word)
- Ability to multitask and prioritize in a rapidly changing environment
- Problem solving/conflict resolution and negotiation skills
- Strong customer service skills
Nice To Haves
- Experience in a steel service center or a similar field preferred
- College background or prior sales, hospitality, or retail experience is preferred
Responsibilities
- Act as the internal account coordinator for assigned accounts
- Respond to all general line customer inquiries via email, phone, or fax by reviewing customer requirements, determining material availability, and quoting prices and delivery commitment
- Manage the full customer order cycle from order creation through delivery
- Work collaboratively with all departments within Pennsylvania Steel to expedite customer orders or solve customer delivery and/or material challenges
- Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction
- Assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary
- Quickly develop strong product and market knowledge, as well as knowledge of the customer’s business and end use of material
Benefits
- Competitive Wages based upon experience
- Comprehensive medical, dental, and disability benefits programs
- Retirement savings plan
- Paid vacation and sick time
- Opportunities for growth, development, and promotion
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
