Inside Sales Representative - Charleston, SC

Eastern Industrial Supplies•Hanahan, SC

17h•Onsite

About The Position

Inside Sales Representative Eastern Industrial Supplies, located in Charleston, SC is looking to hire a full-time Inside Sales Representative to help drive the Industrial PVF business for our company. Are you personable, friendly, and customer service-oriented? Do you want an opportunity to advance your career in the field of PVF and commercial plumbing products? Would you like to work for a family-owned wholesale distribution company that values its employees ? ABOUT EASTERN INDUSTRIAL SUPPLIES Eastern Industrial Supplies specializes in the quality distribution of pipes, valves, and fittings (PVF), as well as commercial plumbing products. We opened our doors in 1980 in Greenville, SC and our growth has led the company into the Southeast markets of SC, NC, GA, TN, AL, and FL. We focus on exceeding customer expectations and honoring God in all we do by: caring for people, continuously improving, and growing profitably . We have built a culture of caring in which people are always more important than profits. Each member of our team is truly valued . We are a family-owned and operated company, and the culture of being a family also resonates through all associates - just ask them! A DAY IN THE LIFE OF AN INSIDE SALES REPRESENTATIVE As an Inside Sales Representative, you play an essential role in maintaining stellar customer and vendor relationships to help our business thrive. You will also work in Counter Sales where you can increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products. By applying technical knowledge to you will satisfy customer needs. In addition, you maintain relationships with vendors and manufacturer representatives to streamline order processing. To keep track of order statuses and customer requirements, you consistently review our queue and ensure information is kept accurate. You handle expedited orders to make sure they are fulfilled promptly and delivery dates are processed. Anytime a product or material is returned, you take care of the required paperwork in a timely manner and issue credits to customers in accordance with our policies. You take great care to educate yourself on all company products to help customers make well-informed decisions. You stay informed on active marketing programs to provide accurate responses to customer inquiries. The job can often be fast-paced, but you are always up for the challenge. You enjoy having a job that uses your strong customer service and business skills to help others, which is why you excel in this position in wholesale distribution selling commercial plumbing products!

Requirements

Ability to multi-task in a fast-paced environment
Excellent customer service skills
Experience in writing orders or providing quotes for customers
Experience in Industrial Distribution - (PVF) Pipe, Vales, Fittings, and commercial plumbing products
Have a great attitude!
Excellent verbal and written communication skills
Highly organized
Effectively prioritize tasks while demonstrating good time management
Attentive to detail
Work well both independently and as part of a team
Able to maintain a friendly and professional attitude

Responsibilities

Maintaining stellar customer and vendor relationships
Work in Counter Sales
Increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products
Applying technical knowledge to satisfy customer needs
Maintain relationships with vendors and manufacturer representatives to streamline order processing
Consistently review our queue and ensure information is kept accurate
Handle expedited orders to make sure they are fulfilled promptly and delivery dates are processed
Take care of the required paperwork in a timely manner and issue credits to customers in accordance with our policies
Educate yourself on all company products to help customers make well-informed decisions
Stay informed on active marketing programs to provide accurate responses to customer inquiries