Inside Sales Representative

Carrier Enterprise•Orlando, FL

4h•Remote

About The Position

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs. The Institutional Inside Sales Representative drives sales growth within an assigned book of business by providing exceptional customer service and demonstrating elite value to existing customers in a B2B environment. This position collaborates with assigned outside sales representatives to deliver comprehensive HVAC/R products and solutions, while independently managing customer relationships and consulting clients through the entire sales process.( Remote Position)

Requirements

Minimum 2 years of sales or marketing experience with demonstrated performance history in sales and/or new business development
High School Diploma/GED or equivalent; Associate or Bachelor's Degree preferred
Excellent verbal and written communication skills with the ability to connect and interact effectively with customers
Ability to work independently or collaboratively as a team member; results-oriented, self-motivated, and goal-driven
Strong problem-solving and interpersonal skills; proficiency with Salesforce or CRM platforms preferred; HVAC/R industry experience a plus

Nice To Haves

HVAC/R industry experience a plus

Responsibilities

Generate sales revenue related to HVAC/R products and solutions; follow up on quotes and leads to close deals and achieve revenue and margin targets
Develop and implement account penetration strategies, including regular business reviews for key customers to maximize sales growth
Maintain productive relationships with new and existing customers; resolve issues in a timely and professional manner
Support customers in quoting, takeoffs, order entry, and coordination for parts, supplies, accessories, and equipment
Conduct data mining and proactively reach out to customers to identify opportunities and deliver Carrier Enterprise's value proposition
Work with key suppliers on quoting, pricing, and product sourcing while maintaining competitive market information
Drive customer education and adoption of CE's Digital Platforms to streamline sales processes and enhance customer service delivery
Leverage Salesforce and other tools to document sales management processes and collaborate with assigned outside sales representatives