Inside Sales Representative

NICOR INC • Albuquerque, NM

1d • Onsite

About The Position

Join NICOR LLC as a Full-Time Inside Sales Representative in Albuquerque, where your passion for customer service will flourish in a dynamic team environment! This is an exciting opportunity for anyone eager to kick-start their career in the manufacturing industry, with a focus on lighting and electrical distribution. You will engage daily with clients to solve problems creatively, honing your attention to detail in every interaction.
Working onsite, you will experience a vibrant culture that values innovation and integrity, while promoting high performance and forward-thinking strategies. Your call center experience will be invaluable here as you develop essential skills in a professional atmosphere that celebrates both fun and respect. The collaborative environment at NICOR LLC not only enhances your growth but also allows you to see firsthand how customer-centricity drives our success.
Who are we? An Introduction
Headquartered in Albuquerque, New Mexico, and with a nationwide distribution network, NICOR has manufactured innovative lighting solutions for over forty years. We build dependable products for residential, commercial, industrial, and enterprise-level lighting applications and specialize in functional LED technology for both indoor and outdoor spaces.
Day-to-day as an Inside Sales Representative
As a Full-Time Inside Sales Representative at NICOR INC, you will play a vital role in supporting sales efforts through a range of responsibilities that ensure customer satisfaction and operational efficiency.

Requirements

• High School diploma or GED
• Customer Service Experience
• Cold calling
• Sales experience
• Proficient with the Microsoft Office suite

Responsibilities

• Communicate daily with the Sales Department regarding customer requests, inquiries, and order status updates.
• Utilize NICOR's Enterprise Resource System (SHIMS) to process orders and inquiries.
• Process customer orders, returns, and exchanges accurately and in a timely manner.
• Interpret customer requests to identify and address underlying business needs.
• Provide solutions to customer inquiries related to products, shipping, and accounts.
• Prepare and deliver accurate product pricing quotes for customer projects as required.
• Promote upselling opportunities: actively communicate, support, and drive adoption of sales promotions
• Provide timely and effective follow-up on sales calls, customer inquiries, and orders
• Maintain a high level of customer service and support by responding promptly and efficiently to Distributor Partners, Sales Agents, and end-users via phone, email, and other communication channels.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED