Inside Sales Representative

Carolina CAT - Construction•Winston-Salem, NC

2d•Onsite

About The Position

As a family-owned company under our fourth generation of leadership, Carolina Cat has built its business based on the principles of trust, integrity, and a desire to help customers and employees succeed. Since 1926, the company has supported communities by supplying equipment for critical infrastructure and commerce and by donating time and resources to area nonprofits. Carolina Cat makes smart investments and continuously improves as part of its vision to be a trailblazing company built to last. They are looking for hard-working, team-oriented professionals who enjoy working on new challenges every day, believing employees are key to success and committed to providing a work experience that helps the team grow to their full potential. This position is responsible for generating sales revenue through sales support to Carolina Cat customers and prospects, and for identifying, developing, and assessing the potential growth of accounts to warrant a dedicated coverage model.

Requirements

College or technical degree required.
Proven track record in equipment sales that demonstrates ability to consistently achieve and exceed goals.
Knowledge of Microsoft Word/Excel, inventory/order processing software, and contact management systems.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Ensure that the retail store environment is arranged and maintained in a manner that ensures productivity, safety and convenience for personnel and customers
Create and maintain accurate, readable shelf markings (product description, price and part number) for all products displayed
Create or install seasonal or other promotional displays to improve customer awareness of special orders and new products/ service
Oversee or perform housekeeping functions within the retail store environment to ensure that all stock, fixtures and the area itself are clean, neat and inviting to customers
Maintain and prominently display product literature and reference materials pertaining to retail merchandise and to other parts, machines and services provided by dealership; provide up-to-date information on all stocked/ available products
Update and qualify accounts employing a disciplined telephone campaign.
Work directly with sales and marketing to grow existing customer accounts, facilitate lead generation, establish sales relationships with prospects, and qualify leads generated through telemarketing and other indirect channels.
Maintain an active call cycle with consideration for a diverse customer base.
Maintain accurate customer account information and equipment population within a corporate CRM system.
Meet coverage requirements for assigned and prospect accounts
Promote dealer services including - but not limited to – construction equipment, rental, and parts and service.
Build customer satisfaction through meeting customer needs via a needs analysis process.
Establish customer relationships as a single point of contact.
Close sales.
Achieve personal development through goal setting and establishing objectives.
Other duties as assigned.