Inside Sales Representative

Golden Star Technology•Cerritos, CA

About The Position

Inside Sales Representative Golden Star Technology Inc. (GST) is looking for a sociable, driven, and detail‑oriented Inside Sales Representative to join our growing team in Cerritos, California. If you're passionate about customer service, thrive in a fast‑paced environment, and want to grow your career with a respected, industry‑leading technology solutions provider, this opportunity is for you! ⭐ What You'll Do As an Inside Sales Representative, you will be a key player in ensuring seamless customer experiences and supporting the success of our sales organization. A typical day may include: Preparing accurate customer quotes, including pricing, delivery details, and terms Processing customer purchase orders quickly and precisely Monitoring order activity using backlog reports, open‑order reports, and customer portals Tracking and following up on quote activity, open orders, and customer inquiries Coordinating with internal teams, suppliers, and logistics partners to ensure on‑time delivery Acting as a reliable liaison between customers, suppliers, and internal teams Supporting the sales team with Requests for Quotes (RFQs) Assisting field sales with business development and account‑growth initiatives Delivering exceptional service to both new and existing accounts Your work keeps customer operations running smoothly and supports GST's commitment to delivering best‑in‑class service.

Requirements

3-4 years of inside sales experience, preferably in a technology, parts‑manufacturing, distribution, or customer‑facing environment
Proven negotiation and upselling skills, with the ability to build strong, long‑term customer relationships
Confidence in preparing and delivering quotes to clients
Experience with ERP systems and strong Microsoft Excel skills (spreadsheets, formulas, data tracking)
Excellent written communication skills, especially through email
Strong accuracy, attention to detail, and organizational abilities
Ability to prioritize multiple tasks and stay effective in a fast‑paced, deadline‑driven environment
Calm, resourceful problem‑solver with strong critical‑thinking skills
A proactive self‑starter who collaborates well across teams and maintains a customer‑focused mindset

Responsibilities

Preparing accurate customer quotes, including pricing, delivery details, and terms
Processing customer purchase orders quickly and precisely
Monitoring order activity using backlog reports, open‑order reports, and customer portals
Tracking and following up on quote activity, open orders, and customer inquiries
Coordinating with internal teams, suppliers, and logistics partners to ensure on‑time delivery
Acting as a reliable liaison between customers, suppliers, and internal teams
Supporting the sales team with Requests for Quotes (RFQs)
Assisting field sales with business development and account‑growth initiatives
Delivering exceptional service to both new and existing accounts