Inside Sales Representative

Coining MFG LLCClifton, NJ
30d

About The Position

Position Summary: The results-driven Inside Sales Representative serves as an essential team player and delivers exceptional customer support. This role is for a self-starter who thrives in a fast-paced environment and is ready for a career with custom growth paths. Reports directly to the VP of Business Development. Essential Functions: To accomplish this job successfully, an individual must be able to perform satisfactorily, with or without reasonable accommodation each stated essential function. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Requirements

  • Manufacturing Customer Service/Sales Support Experience.
  • Familiarity with manufacturing processes such as CNC, Swiss Machining, EDM, or Metal Stamping.
  • Experience in Aerospace, Defense, and Medical Industries.
  • Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and general data entry accuracy.
  • Proficiency in using large language models to solve problems.

Responsibilities

  • Create quotes, process orders, and ensure smooth service delivery.
  • Engage with customers daily to provide support and build strong relationships.
  • Work directly with production teams to ensure customer needs are met accurately and efficiently.
  • Communicate delays with customers.
  • Troubleshoot and resolve customer concerns with speed and professionalism.
  • Manage customer portals.
  • Performs other duties as directed.
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