Inside Sales Representative
About The Position
Showcase your skills with an established, yet growing, company that's been in business for over 25 years! At RVI, we offer exciting, challenging work tailored to your strengths, along with opportunities to make an impact. Learn more about us at rvi-inc.com and apply today! Salary in accordance applicable experience, ranging from $54,000 to $64,000 REASONABLE FLEX SCHEDULES & START TIMES AVAILABLE! As the RVI Inside Sales Representative , you will be the interface between RVI clients, Account Executives, and Operations to ensure sales orders are entered, processed and invoiced correctly to ensure customer delivery and expectations are met.
Requirements
- Fully computer literate (Microsoft Office, Excel, Outlook, Word, Custom data bases)
- Ability to respond within short timelines of requested information
- Excellent communication skills both oral and written
- Organized, self-disciplined and professional in all forms of interaction
- High degree of attention to detail
Nice To Haves
- Prior experience in manufacturing preferred
- Many tasks include their own work and/or the review of work of others in the department.
Responsibilities
- Act as main contact for general RMA (Return Materials Authorization) email and respond/distribute accordingly
- Communicate with client when they have a request for orders and lead times by telephone or email
- Send out RMA information to clients per inquiries
- Create all Sales Orders in Global Shop
- Create New Customers in Global Shop
- Create New Part Numbers in Global Shop
- Communicate with Account Executives and clients to ensure orders are received and entered with all necessary information
- Interface with Production Planning to ensure requested delivery dates can be met
- Provide tracking information for shipped orders per client request
- Change Sales Order based on new client information (ex: quantities)
- Ability to navigate Global Shop to research Order History, Sales Analysis to assist both clients, Production Planning and Sales
- Ensure customer communication is copied into customer file
- Pull Failure Analysis data per client request in absence of Account Executive
- Perform marketing related activities in support of sales
- Perform administrative duties as needed by the sales department
- Flex to other departments as needed
Benefits
- Medical, Dental, & Vision Insurance
- HSA/FSA options
- Accident & Critical Illness Insurance
- Short- and Long-Term Disability
- 401(k) with Employer Match
- Term Life Insurance
- Employee Assistance Program
- Employee-of-the-Month and Year
- RITALKA University
- Employee Luncheons
- Family Company Picnic
- Community Volunteering
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
