Inside Sales Representative

National Safety Apparel•Brooklyn, OH

About The Position

At NSA, safety matters. We pride ourselves on helping America's workers return home safely, and have been doing so since 1935. As an Inside Sales Representative for NSA, some of your responsibilities include managing retention and growth of revenue for assigned accounts, building strong relationships with current and new customer contacts, identifying new opportunities, and acting as a brand ambassador to the customer.

Requirements

Degree in business is preferred, or equivalent combination of education and experience.
1-3+ year(s) inside sales or sales development experience preferred with demonstrated record of achievement
Intermediate or higher skill level in Microsoft Outlook, Excel, and Word
Experience in business software – ERP, order entry software, CRM preferably Salesforce.
Performs well under pressure
Team-Oriented
Listener and Problem-Solver
Good Time Management
Flexible
Highly Organized
Detail-Oriented
Reliable
Highly Engaged
Good Professional Communication (written & verbal)
Coachable
Empathetic
Goal-Oriented
Long periods of sitting or standing at an individual workstation, heavy computer work.
Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday

Responsibilities

Owning the customer relationships for assigned accounts and maintaining regular contact cadence.
Growing revenue within assigned accounts according to the annual plan.
Identifying opportunities to increase share of wallet.
Actively promoting new products and / or products relevant to the customer’s growth plan.
Educating and advising assigned customers about products and services offered.
Coordinating with Customer Experience, Marketing, and other internal partners to ensure customer satisfaction.
Conducting business review meetings with target customers as necessary.
Building and managing opportunity pipeline in Salesforce.com.
Maintaining accurate records in Salesforce.com and / or other applicable technology.
Creating and managing account plans for target accounts.
Follow-up with leads as assigned.
Other duties as assigned