Inside Sales Representative
About The Position
Viking Pest Control is a trusted leader in pest management, delivering reliable, environmentally responsible solutions to homeowners across our service areas. We combine long-standing stability with growth opportunities, strong training programs, and a collaborative, people-first culture. If You Are... A confident communicator who enjoys helping customers find the right solution Motivated by sales goals and building long-term customer relationships Comfortable working independently in a remote, professional home office Organized, detail-oriented, and able to manage multiple priorities Someone who thrives in a team-oriented, supportive environment
Requirements
- High School Diploma or equivalent (Bachelor's degree in business preferred)
- At least 1 year of sales or sales support experience
- Experience with phone-based or direct-to-consumer sales preferred
- CRM experience required (PestPac experience a plus)
- Strong verbal and written communication skills
- Comfort working with data, percentages, and basic sales metrics
- Ability to learn and retain pest control industry knowledge through training
- Availability to work extended hours and occasional Saturdays as needed
Nice To Haves
- Bachelor's degree in business
- Experience with phone-based or direct-to-consumer sales
- PestPac experience
Responsibilities
- Prospect, qualify, and close residential recurring services and one-time jobs
- Respond daily to inbound calls and emails from new and existing customers
- Make outbound calls to prior customers and new prospects to generate leads
- Accurately quote services and update all activity in our CRM and PestPac systems
- Schedule technicians for sold services and complete follow-up calls
- Provide exceptional customer service and support to homeowners
- Collaborate with Customer Service, Marketing, Accounting, and field teams
- Support special initiatives such as promotions and marketing events
- Participate in technician ride-alongs as needed
- Contribute to a positive, high-morale team environment
Benefits
- Competitive base pay with commission
- Paid time off, starting at 80 hours a year, up to 200 hours a year based on tenure
- 8 paid holidays
- Comprehensive training
- 401(k) Savings with company match, immediately vested
- Company-paid life insurance
- A remote, work-from-home role with professional expectations
- Supportive leadership and a collaborative team environment
- Career growth within a stable, growing organization
- A peer-to-peer employee recognition program
- Medical, Dental, and Vision benefits plus a Prescription drug program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
