Inside Sales Representative

Portland, OR

1d•$18 - $18•Onsite

About The Position

Renewal by Andersen is the replacement division of the 120 year old Andersen Corporation. Andersen is the oldest and largest window and door manufacture in North America. We focus on doing one thing, and doing it well, building the best products in the industry. We build the only unique window offering available in the market, and have a controlled territory to distribute our product. Our process is designed to be the highest quality construction experience, backed by the oldest brand in the business. At Renewal by Andersen of Oregon, we are committed to creating exceptional experiences for homeowners while delivering premium window and door replacement solutions. We are currently seeking enthusiastic and goal-driven Inside Sales Center (ISC) Representatives to join our expanding Portland-based team. This position is perfect for individuals who enjoy engaging with customers, contributing to a collaborative team environment, and earning great bonuses while doing it. As an ISC Representative, you will be responsible for managing inbound and outbound calls, scheduling appointments, and ensuring a seamless experience for homeowners. This is a fantastic opportunity to grow your career within a well-established and supportive organization.

Requirements

Language: Fluent in English, with clear and effective verbal communication skills.
Experience: Minimum of 1 year in customer service, call center, or sales preferred - or a strong willingness to learn.
Technical Skills: Basic computer proficiency and the ability to quickly learn internal systems.
Communication Skills: Professional demeanor and strong verbal communication.
Organizational Skills: High attention to detail and the ability to multitask in a fast-paced environment.
Transportation: Reliable transportation to and from our Portland office.
Schedule: Must be available to work at least one weekend day (Saturday or Sunday).

Nice To Haves

Bilingual is a plus, but not a requirement!

Responsibilities

Customer Engagement: Serve as the first point of contact for homeowners via inbound calls, delivering exceptional service and building trust.
Appointment Scheduling: Make outbound calls to warm leads from internal databases (no cold calling) and schedule consultations for our sales team.
Record Management: Maintain accurate and up-to-date customer interactions in the CRM system.
Team Collaboration: Coordinate closely with the sales team to ensure accurate calendar placement and a smooth customer handoff.
Additional Duties: Assist with special projects and tasks as assigned by leadership.

Benefits

Competitive Pay: Hourly rate up to $21/hr, plus performance-based bonus opportunities.
Flexible Scheduling: Full-time and part-time shifts available to fit your needs.
Comprehensive Benefits Package: Full-time employees are eligible for health, dental, and vision insurance.
Paid Time Off & Holidays: PTO and 6 paid holidays offered to full-time employees.
Career Growth: Opportunities for advancement within the company.
Company Mission: Be part of a nationally recognized brand with a local office committed to quality and integrity.

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