Inside Sales Representative (REMOTE)

Legrand North America

1d • $35,000 - $50,000 • Remote

About The Position

Legrand has an exciting opportunity for a Inside Sales Representative to join the Data Power and Control Team on a Remote basis working with West Coast customers (PST hours). Under direction of the Inside Sales Manager, the Inside Sales Representative will provide assistance to assigned Territory Sales Managers and customers to complete sales orders in an assigned territory. This position will be responsible for achieving sales, profitability, and growth objectives. The Inside Sales Representative represents the entire range of company products and service

Requirements

• Bachelor’s degree from four-year College or University with emphasis in Business, or related field; or equivalent combination of education and experience.
• A minimum of 3 years support sales or inside sales experience in information technology industry, data center industry experience preferred.
• Project management skills including planning, organizing, and coordinating tasks.
• Computer proficient with knowledge of Microsoft Office products (Word/Excel/Outlook/PowerPoint), experience with Salesforce.com preferred.
• Effective oral and written communication skills with the ability to provide information across multiple groups in the Company including Finance, Engineering, Marketing, and Sales.
• Strong organizational and planning skills and the ability to work independently.
• Will be required to work West Coast work hours (PST)
• Position will require limited travel; ideal candidate must be able to travel up to 4 times a year.

Nice To Haves

• data center industry experience preferred.
• experience with Salesforce.com preferred.

Responsibilities

• Provide exceptional customer service to develop and maintain relationships with key partners/customers. Be proactive to provide information and respond to questions in a timely manner.
• Maintain accurate customer records and sales transactions in Salesforce CRM.
• Provide assistance to customers, answer questions, respond to customer inquiries regarding order status, ship dates and inventory availability; expedite orders, follow through on quotes, and complete sales orders.
• Gather information to determine proper equipment evaluation needs required by the customer. Send and track equipment to customer and ensure follow-up on product evaluation by Territory Sales Manager.
• Assist Territory Sales Manager and customers to determine what products are the best solution for the customer project based on scope and budget.
• In conjunction with the Territory Sales Manager, assist with high level account administration for customer and resellers requests. The Inside Sales Representative may assist in negotiating contracts with customers on terms and discounts when appropriate.
• Assist the Territory Sales Manager with high level decision making to facilitate direct sales to large customers and/or resellers.
• Coordinate sales related activities with all members of the sales, marketing, operations and product support team.
• Meet with key customers and decision makers on a quarterly basis to develop and maintain professional relationships.
• Work closely DPC's Channel Management teams and channel partners to ensure customer satisfaction throughout the selling process.
• Achieve or exceed assigned sales quotas and goals.
• Complete required training and development objectives within the assigned time frame, stay up-to-date with new features and product launches.
• Have a basic understanding of DPC’s products and services, and is current on industry trends and practices in the datacenter market place.
• Resolve customer complaints by investigating problems, developing solutions and making recommendations to management for resolution.
• Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas.
• Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.
• Perform other duties as assigned.

Benefits

• LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees