Inside Sales Representative

Avnet-posted 13 days ago
Full-time • Mid Level
Phoenix, AZ
11-50 employees
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Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals). Effectively develops and manages trusted relationships for assigned customers/accounts. Promotes company options and solutions to customers on a regular basis. Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company. Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.

  • Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
  • Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
  • Promptly and accurately responds to prospective or existing customer information requests.
  • Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
  • Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
  • Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
  • Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
  • Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
  • Other duties as assigned.
  • Typically requires a minimum of two years of related experience.
  • High School Diploma or equivalent
  • Possesses thorough knowledge of solutions or assigned products in a specific brand.
  • Exhibits the ability to identify new qualified customers for inclusion in Avnet’s portfolio of smaller and less complex accounts.
  • Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
  • Intermediate knowledge of systems such as SAP, ERP, order management.
  • Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.
  • Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.
  • Generous Paid Time Off
  • 401K and Pension Plan
  • Paid Holidays
  • Family Support (Paid Leave, Surrogacy, Adoption)
  • Medical, Dental, Vision, and Life Insurance
  • Long-term and Short-term Disability Insurance
  • Health Savings Account / Flexible Spending Account
  • Education Assistance
  • Employee Development Resources
  • Employee Wellness, Leadership Development and Mentorship Programs
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