Inside Sales Representative

Flow Control Group•Melrose Park, IL

31d

About The Position

This position would maintain and grow the blower division's customer support and sales. Additionally, assist in the re-engagement of potentially lost customers. The desired candidate would be responsible for facilitating inside sales/customer support with day-to-day operations. Services would include, but are not limited to: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Requirements

Experience in customer service is a must
Good written and verbal communication skills
Basic math and mechanical aptitude
Detail-oriented
Self-motivated
Computer Skills
Written and verbal skills
Organizational skills

Nice To Haves

Knowledge of Excel and QuickBooks is a plus, but not necessary
Background in customer service
High School Diploma

Responsibilities

Receiving calls/e-mails from customers
Researching and quoting customers on parts and or services
Ordering parts
Managing sale price and GP
Communicating receipt of parts to customers
Assist in the inventory maintenance of service parts
Assist in the accuracy and timely billing of parts service
Customer retention and engagement
Assisting in generating leads for service and sales

Benefits

Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

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