Inside Sales Representative
About The Position
If you love turning conversations into solutions — and solutions into sales — this role is for you. As an Inside Sales Specialist, you’ll be at the center of inbound opportunity. Customers are already reaching out. They already have a need. Your job? Listen well, think strategically, and guide them toward the right solution while growing revenue and margin. You won’t just “take orders.” You’ll build relationships, uncover future projects, cross-sell complementary products, and elevate every transaction into a smarter, more complete solution. If you’re energized by helping customers, juggling details, and hitting measurable goals — you’ll thrive here. We help educators and librarians create better learning spaces and experiences. That means our sales team doesn’t just move products — we help build classrooms, libraries, and community spaces where learning happens.
Requirements
- Experience handling inbound sales or customer inquiries
- Ability to quote and process orders accurately
- CRM/ERP experience (Salesforce preferred)
- Strong communication and multitasking skills
- Associate degree or equivalent experience
Nice To Haves
- Cross-selling or upselling experience preferred
Responsibilities
- Respond to inbound calls and emails
- Create quotes and enter orders accurately
- Track activity in Salesforce and ERP
- Cross-sell and upsell to increase value
- Identify larger projects and coordinate handoffs
Benefits
- We offer a very extensive benefits package designed to support your health, financial well-being, and work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
