Inside Sales Representative-REMOTE

Legrand North America

4d • $55,000 - $60,000 • Remote

About The Position

At a Glance
Legrand has an exciting opportunity for an Inside Sales Representative to join the Data Center Power and Control Division. The ISR is responsible for assisting assigned sales managers and customers in completing sales orders within their assigned territory to achieve sales, profitability, and growth objectives, and representing the entire range of company products and services.
LOCATION: This is a remote position reporting to Farmingdale, NY
What Will You Do?
Provide exceptional customer service to develop and maintain relationships with key partners/customers. Be proactive in providing information and responding to questions promptly.
Maintain accurate customer records and sales transactions in Salesforce CRM and SAP ERP.
Provide assistance to customers, answer questions, respond to customer inquiries regarding order status, ship dates, and inventory availability; expedite orders, follow through on quotes, and complete sales orders.
Assist the Sales Manager and customers in determining what products are the best solution for the customer project based on scope and budget.
In conjunction with the Sales Manager, assist with high-level account administration for customer and reseller requests. The Inside Sales Representative may assist in negotiating contracts with customers on terms and discounts when appropriate.
Assist the Sales Manager with high-level decision-making to facilitate direct sales to large customers and/or resellers.
Coordinate sales-related activities with all members of the sales, marketing, operations, and product support teams.
Complete required training and development objectives within the assigned time frame, and stay up-to-date with new features and product launches.
Have a basic understanding of DPC’s products and services, and are current on industry trends and practices in the datacenter marketplace.
Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management for resolution.
Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas.
Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in the decision-making process; make timely decisions.
Perform other duties as assigned.
Annual Salary - $55,000-$60,000
Benefit Highlights - LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.

Requirements

• Bachelor’s degree or equivalent professional work experience.
• 3+ years of sales support or inside sales experience is required.
• Ability to work East Coast standard hours is required.
• Excel experience is required, and computer proficiency with other Microsoft Office products (Word/Outlook/PowerPoint).

Nice To Haves

• Experience with Salesforce.com is preferred.
• Experience in the technology or data center industries is preferred.
• Experience and the ability to read a technical specification sheet are preferred.

Responsibilities

• Provide exceptional customer service to develop and maintain relationships with key partners/customers. Be proactive in providing information and responding to questions promptly.
• Maintain accurate customer records and sales transactions in Salesforce CRM and SAP ERP.
• Provide assistance to customers, answer questions, respond to customer inquiries regarding order status, ship dates, and inventory availability; expedite orders, follow through on quotes, and complete sales orders.
• Assist the Sales Manager and customers in determining what products are the best solution for the customer project based on scope and budget.
• In conjunction with the Sales Manager, assist with high-level account administration for customer and reseller requests. The Inside Sales Representative may assist in negotiating contracts with customers on terms and discounts when appropriate.
• Assist the Sales Manager with high-level decision-making to facilitate direct sales to large customers and/or resellers.
• Coordinate sales-related activities with all members of the sales, marketing, operations, and product support teams.
• Complete required training and development objectives within the assigned time frame, and stay up-to-date with new features and product launches.
• Have a basic understanding of DPC’s products and services, and are current on industry trends and practices in the datacenter marketplace.
• Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management for resolution.
• Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas.
• Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in the decision-making process; make timely decisions.
• Perform other duties as assigned.

Benefits

• LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees