About The Position

Construction Supply Industry experience Preferred Job Summary: Inside Sales Representatives are responsible for entering and managing the quote and order process for NEFCO’s Customers. Job Duties: Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts; Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed; Meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team; Sell and service customers providing pricing and product application information; Generate add-on sales by anticipating other products that a customer may need but has not ordered yet; Input all orders into sales order system in a timely manner; Schedule orders according to customer requirements; Source materials that NEFCO does not keep in stock through interaction with purchasing team; Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers; Keep supervisors apprised of customer issues as warranted; Provide promotional literature and product information as requested; Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite; Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed; and Attend weekly sales meetings.

Requirements

  • Demonstrate strong ability to work in fast pace, high pressure environment
  • Excellent computer skills and capability to adeptly operate NEFCO’s Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers
  • Must perform work accurately and with a sense of urgency and integrity while paying strict attention to detail
  • Degree is preferred (although industry experience may be considered in lieu of degree)
  • 1-2 years of work experience (preferably in construction supply sales)
  • Keyboarding
  • Converse verbally on phone and in person
  • Identify and check written documents in mail and on computer

Nice To Haves

  • Construction Supply Industry experience

Responsibilities

  • Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner- specifically, key regional/national customer accounts
  • Responsible for generating new business and maintaining existing customer and vendor relationships through targeted phone calls and customer visits as needed
  • Meeting and exceeding top and bottom line sales and gross profit goals both individually and as a cohesive sales team
  • Sell and service customers providing pricing and product application information
  • Generate add-on sales by anticipating other products that a customer may need but has not ordered yet
  • Input all orders into sales order system in a timely manner
  • Schedule orders according to customer requirements
  • Source materials that NEFCO does not keep in stock through interaction with purchasing team
  • Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers
  • Keep supervisors apprised of customer issues as warranted
  • Provide promotional literature and product information as requested
  • Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite
  • Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed
  • Attend weekly sales meetings
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