Inside Sales Representative - Huntsville, AL

Eastern Industrial Supplies • Huntsville, AL

2d • Onsite

About The Position

Inside Sales Representative Eastern Industrial Supplies - Huntsville, AL branch is looking to hire a full-time Inside Sales Representative to help drive the Industrial PVF business for our company. Are you personable, friendly, and customer service-oriented? Do you want an opportunity to advance your career in the field of PVF and commercial plumbing products? Would you like to work for a family-owned wholesale distribution company that values its employees ? A DAY IN THE LIFE OF AN INSIDE SALES REPRESENTATIVE As an Inside Sales Representative, you play an essential role in maintaining stellar customer and vendor relationships to help our business thrive. You will also work in Counter Sales where you can increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products. By applying technical knowledge to you will satisfy customer needs. In addition, you maintain relationships with vendors and manufacturer representatives to streamline order processing. To keep track of order statuses and customer requirements, you consistently review our queue and ensure information is kept accurate. You handle expedited orders to make sure they are fulfilled promptly and delivery dates are processed. Anytime a product or material is returned, you take care of the required paperwork in a timely manner and issue credits to customers in accordance with our policies. You take great care to educate yourself on all company products to help customers make well-informed decisions. You stay informed on active marketing programs to provide accurate responses to customer inquiries. The job can often be fast-paced, but you are always up for the challenge. You enjoy having a job that uses your strong customer service and business skills to help others, which is why you excel in this position in wholesale distribution selling commercial plumbing products!

Requirements

• Ability to multi-task in a fast-paced environment
• Excellent customer service skills
• Experience in writing orders or providing quotes for customers
• Experience in Industrial Distribution - (PVF) Pipe, Vales, Fittings, and commercial plumbing products
• Have a great attitude!
• Excellent verbal and written communication skills
• Highly organized
• Effectively prioritize tasks while demonstrating good time management
• Attentive to detail
• Work well both independently and as part of a team
• Able to maintain a friendly and professional attitude

Responsibilities

• Maintaining stellar customer and vendor relationships
• Increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products
• Applying technical knowledge to satisfy customer needs
• Maintain relationships with vendors and manufacturer representatives to streamline order processing
• Consistently review our queue and ensure information is kept accurate
• Handle expedited orders to make sure they are fulfilled promptly and delivery dates are processed
• Take care of the required paperwork in a timely manner and issue credits to customers in accordance with our policies
• Educate yourself on all company products to help customers make well-informed decisions
• Stay informed on active marketing programs to provide accurate responses to customer inquiries

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed