Inside Sales Representative

Integrated Power Services•Denver, CO

31d•Onsite

About The Position

Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement. IPS defines world-class electric motor and generator repair, and Power Management every day. When you work for IPS, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Safety, Integrity, Teamwork, Accountability, Customer Focus, Entrepreneurial Spirit. Integrated Power Services (IPS) is seeking a motivated Inside Sales Specialist to join our team. As an Inside Sales Specialist for IPS you will work to increase sales, provide customer service, and support the Service Center in sales & distribution activities.

Requirements

Ability to process high transactional volume
Customer-focused mentality
Great communication skills
Must be self – motivated and a team player
Professional phone and email etiquette
Ability to multi-task
Good technological proficiency, Office Suite, Inventory & Database Systems
Be able to report and work daily in the Meridian facility

Nice To Haves

Industrial Inside Sales background preferred but not required
New motor or electrical component knowledge preferred but not required

Responsibilities

Provide timely customer service, purchasing, and supplier management support
Create quotes for customer orders and communicate with the sales team to ensure accuracy
Process customer orders and advise on availability, correct part numbers, shipping charges and price
Establish long-term customer relationships utilizing sales techniques, policies and philosophies of the company, and service center capabilities
Consult with appropriate management on problems involving pricing, specifications, warranties, and service adaptations
Have thorough knowledge of competition in the marketplace and competitive bid situations
Timely and accurate selection and procurement of motors and other electrical equipment from suppliers
Analyze and understand customer requirements
Support sales team with invoicing, parts ordering, and researching most cost effective options
Responsible for investigation and resolution of customer complaints
Coordinate customer service objectives with departmental and service center operations
Provide customer and sales correspondence including, tracing of shipments, order processing, customer credits and inventories