Inside Sales Representative - Total Plastics

Plastics Family Americas•Cranston, RI

19d

About The Position

The Inside Sales Representative will serve as the primary sales and customer service representative to both existing and new accounts within an assigned territory. The driving force of this role is to provide best in class customer service and support, while also growing the customer account base. If you are looking to join a fast-paced, team-oriented environment with opportunities to grow and advance, APPLY TODAY! Total Plastics, International (TPI) is a leading North American supplier of plastic sheet, film, rod, and tube. Our top industries include aerospace, transportation, marine, chemical, electronics, medical, food sciences, life sciences, engineering, and graphics/display. TPI offers 19 stocking locations across 11 states, including 3 subsidiary brands: Northeast Plastic Supply, Everything Plastic, & Paramount Machine Company. With a vast range of value-add services including cutting, routing, die-cutting, fabricating, and machining, no project or part is too big or too small! TPI is a subsidiary of Plastics Family America’s, the largest plastic distribution channel in the US. As part of a decentralized business model, TPI empowers its employees to operate autonomously and make decisions that drive innovation and customer satisfaction. This structure allows for flexibility and faster responses to customer needs, while also empowering team members to take ownership of their roles and earn life-changing profit share!

Requirements

Foundation in and a passion for a consultative, relationship-based sales role
Comfort with CRM & inventory tracking software (Epicor)
Knowledge and experience with plastics, distribution, fabrication, and supply chain
High caliber communication skills
Thrives in a team environment
A strong desire to learn and grow
Socially perceptive and agile to adjust to customer’s needs

Responsibilities

Answer customer questions about products, applications, prices, & availability.
Provide ongoing customer support & proactive follow-up
GROW! Hunt for new customers and applications while also maintaining your current account base
Discover customer product needs through probing questions and make proper material recommendations
Calculate customer pricing from material and fabrication costs based on customer specifications
Keep up-to-date on new products and applying new knowledge to your role
Enter all quotes and orders into the inventory operating system (Epicor)