Inside Sales Representative

Cordis-posted 29 days ago
Full-time • Entry Level
Miami Lakes, FL
1,001-5,000 employees
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The Inside Sales Representative will drive and manage the sales of the Cordis product portfolio within their assigned territories. The position is expected to meet and/or surpass sales targets, as well as manage the customer sales process through phone, e-mail, and web/remote conferencing.

  • Achieve and/or surpass sales targets and quotas assigned by management.
  • Effectively manage all inbound/outbound communication with customers. This includes but is not limited to: address customer questions and objections, identifying potential upsell/cross-sell opportunities, and facilitating the negotiation of a service sale to the point of order receipt.
  • Work with existing customer base to identify service and support needs to further develop opportunities for professional services and cross/up selling.
  • Establish and maintain a strong, positive, and productive relationship with customers and individuals within the organization.
  • Effectively document all interactions with customers in a timely manner via CRM.
  • Ability to comprehend current product portfolio to aid in assistance with customer request.
  • Communicate with field representatives to share best practices to increase market share.
  • Other responsibilities as required.
  • Bachelor’s degree, highly preferred
  • 2+ years sales experience within the medical device industry, in a hospital and/or laboratory setting
  • Capable of efficiently managing daily activities and deliverables utilizing Microsoft Office applications
  • Experience using CRM systems
  • Focuses on the solution and drives for positive resolution and results consistently. Demonstrates persistence and creative problem-solving skills to address obstacles and challenges to deliver successful outcomes.
  • Collaborates and works effectively with other team members to produce optimal results.
  • Thrives in a fast-paced environment and operates with a sense of urgency and passion for achieving sales goals.
  • Demonstrates the ability to work well under pressure and maintain composure in the face of difficult and/or challenging situations. Effectively handles multiple challenges or tasks through prioritization and multi-tasking. Appropriately escalates issues requiring additional support to manager.
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