About The Position

Fire Pros is hiring to fill a new position for an Inside Sales Representative that will be responsible for a variety of marketing efforts while working closely with the Director of Sales of the company and our outside sales team. Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative. Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team. Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented. Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively. Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers. Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team. Call on select vertical markets to find sales opportunities. Call on very past due inspections and lost accounts to recover their business. Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team. Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.

Requirements

  • Qualified candidates should have experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
  • Minimum of 1 years of inside sales experience in a commercial service industry preferred.
  • Telephone sales experience.
  • Relentless follow up ability.
  • Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
  • Strong interpersonal and communication skills.
  • Strong organizational and time management skills
  • Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.

Nice To Haves

  • Bachelor's degree in marketing or business-related field preferred.
  • experience with Salesforce.com a plus but not required.

Responsibilities

  • Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
  • Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
  • Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
  • Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
  • Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers.
  • Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
  • Call on select vertical markets to find sales opportunities.
  • Call on very past due inspections and lost accounts to recover their business.
  • Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
  • Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.

Benefits

  • 401K with company match
  • Medical, Dental and Vision
  • Company paid Short & Long Term Disability
  • Company paid Life Insurance
  • Flexible spending accounts, Health and Dependent
  • AFLAC
  • Vacation and Personal Time
  • Paid Holidays
  • Tuition Reimbursement
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