Inside Sales Representative

Arconic • Springdale, AR

181d

About The Position

Arconic is currently in search of an Inside Sales Representative to join our Kawneer team based in Springdale, AR. At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization. Job Summary: We are seeking a highly motivated, detailed, and results driven Inside Sales Representative to join our team.

Requirements

• High School Graduate
• Strong communication skills
• Ability to manage customer relationships effectively
• Detail-oriented and results-driven mindset

Responsibilities

• Develop and maintain strong relationships with new and existing customers.
• Provide feedback to commercial and marketing teams.
• Prepare estimates and turn quotes into Orders (Capture Business) - substantial focus on capturing business with our customers; if not obtained, what was the competitive situation and why business wasn't captured by Kawneer (Specific monthly targets must be achieved).
• Act as a customer advocate - present data and make recommendations as to course of action to business leaders and act within defined decision-making authority to drive Ease of Doing Business with Kawneer.
• Provide support and anchor with internal employees to negotiate competitive pricing, quality, delivery and lead-time with customers.
• Work in a tactical administrative team environment from focused problem solving to customer care and support throughout any given day - admin activities to problem solving/decision making.
• Collaborate across departmental boundaries to satisfy customer inquiries.
• Manage issues outside the traditional bounds of responsibility when required to satisfy a customer or business objective.
• Manage day-to-day activities and execution of our customer connection - follow up on and review material proposals and provide accurate quoting and lead times to Kawneer customers; being proactive when dealing with the customer and heading off issues before they arise; asking for orders; thanking the customer for their business.
• Meeting quoting and status response time objectives.

What This Job Offers

• Job Type: Full-time
• Industry: Primary Metal Manufacturing
• Education Level: High school or GED