Inside Sales Representative/ Windows

Builders FirstSource • Montrose, CO

133d

About The Position

Ignite your career at Alpine/Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge of window and door products.

Requirements

• High school diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.
• Knowledge of company products, competitor’s products and company standards.
• Knowledge of company product pricing, discount and estimating formulas and guidelines.
• Good verbal and written communication skills.
• Demonstrates strong detail orientation skills.
• Strong customer service skills.
• Knowledge of basic sales techniques, concepts and the ability to influence and persuade.
• Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program.
• Excellent computer skills and ability to quickly learn multiple vendor quoting programs.

Responsibilities

• Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices.
• Actively engages in selling window and door products/services and related items. Can effectively educate customers on product knowledge and provide guidance for each unique project. Provides estimates and quotes for small window and door packages.
• Enters orders into system and schedules delivery of products.
• Plans and paces own work efficiently to meet daily, weekly, project, or team related productivity goals.
• Participates in coordinating and conducting customer workshops.
• Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
• Assists with showroom housekeeping, signage, stocking, inventory control, and other related activities.
• Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
• Other duties may be assigned.

Benefits

• Competitive, affordable benefits designed to make life better for you and the people you love.
• Commission compensation for earned commissions related to sales of eligible Company products and/or services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees