Inside Sales Representative (Website)

Housecall Pro

5d • $18 - $20 • Remote

About The Position

As a Specialist, Success Advisor focused on Websites, you thrive in understanding our service professionals' (our Pros) and how their online presence directly impacts growth, lead generation, and credibility. You are consultative, empathetic, and confident in helping pros translate their business goals into a high-performing website that works for them 24/7.You are responsible for contributing to the full sales cycle, for our Website product, from initial engagement to account management. Your focus is on increasing website adoption, and helping pros see their website as a core revenue-generating tool—not just a nice-to-have.You bring empathy for Pros' pain points, fostering trust, and forging connections that go beyond typical transactional sales to help better our team and improve the lives of our Pros.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

Requirements

• 1+ years experience in a similar customer facing, sales, or retention role
• Bachelor's degree or equivalent experience preferred
• Proven success working with cross-functional teams, and building strong relationships internally and externally
• CRM experience strongly preferred
• Experience with the trades preferred
• Website experience preferred

Nice To Haves

• Excellent written/verbal communication skills
• Strong problem solving skills
• Motivation, drive, and a self-starting attitude
• Ability to translate customer goals into a successful Website product sale
• Goal and results-driven
• Experience using AI tools to increase quality and efficiency of work

Responsibilities

• Use a Pro-focused, consultative selling style rooted in understanding the Pro’s day-to-day challenges and goals
• Handle a full sales cycle for the Website product from booking to close, and engagement
• Educate Pros on how a strong website drives lead generation, credibility, SEO visibility, and conversion
• Partner cross-functionally to drive new website attachments, increased adoption, and measurable value for managed accounts
• Convey empathy for Pros’ pain to foster trust and connections to you as an individual and to our brand as a whole that are deeper than typical transactional sales
• Understand and adapt to our ongoing product and technology developments
• Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills
• Maintain daily activity metrics blended between calls and attended demos

Benefits

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level