Inside Sales Representative - September 15th Start Date (Austin, TX)

The ODP Corporation • Austin, TX

163d • $21 - $28

About The Position

The Inside Sales Representative (ISR) is responsible for revenue growth and customer retention as part of a business-to-business integrated sales model. The ISR is responsible for managing customer relationships by making outbound value-added contacts within the context of an established Contact Plan to their assigned account base, as well as accepting inbound calls. While all inbound and outbound contacts will be strategically focused on revenue growth and customer retention, specific outbound call initiatives/campaigns may vary to include lead generation, account penetration, product penetration, introduction of new product/service offerings, relationship building, and invitations to training events (webinars, tradeshows, etc.). Appropriately manages customer prospecting to connect directly with future customers. This position will focus on targeting mid-market accounts with annual revenues of $2.5 million or greater, managing approximately 700 accounts. The ISR will be responsible for generating immediate, compelling customer interest, ensuring that the products or services offer sufficient value to generate a willingness to continue the sales dialogue. The ISR should initiate exploratory discussions to schedule solid and specific follow-up sales calls to continue facilitating buying processes.

Requirements

• High School Diploma or GED; Bachelor's Degree (BA/BS) preferred.
• Two or more years of experience in a related field.
• Strong sales skills with a grasp of professional and consultative selling.
• Understanding of the customer relationship process.
• Experience dealing with mid to senior level customers.
• Strong team focus and initiative to achieve goals.
• Proven negotiation skills.
• PC knowledge with the ability to learn new technology-related tools.
• Strong interpersonal skills for coaching and mentorship.
• Excellent verbal and written communication skills.
• Strong business acumen.

Responsibilities

• Manage customer relationships through outbound and inbound calls.
• Focus on revenue growth and customer retention.
• Conduct lead generation and account penetration initiatives.
• Introduce new product/service offerings to customers.
• Build relationships and invite customers to training events.
• Target mid-market accounts with annual revenues of $2.5 million or greater.
• Manage approximately 700 accounts.
• Generate customer interest and facilitate sales dialogues.

Benefits

• Competitive salaries.
• 401(k) and Roth Savings Plans.
• Savings Plan Employer Match.
• Commuter Benefits.
• Flexible Work Schedules.
• Paid Holidays.
• Paid Time Off (up to 128 hours in the first year).
• Paid Parental Bonding.
• Adoption Reimbursement.
• Fertility Treatment Discounts.
• Medical, Dental, and Vision Insurance.
• Mental Health Benefits and Employee Assistance Program.
• Charitable Giving and Volunteering Opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED