Inside Sales Representative - RV Specialty
About The Position
Inside Sales Representative – RV Specialty Hiring for NTP Stag, a division of Keystone Automotive Operations Inc. Location : Exeter, PA Role Summary As an Inside Sales Representative – RV Specialty at NTP Stag, you will provide customers (current and potential) with a world-class sales experience utilizing your outstanding customer service skills and knowledge of our RV product offerings and business systems. Who is NTP Stag? NTP Stag is a division of Keystone Automotive Operations, Inc., the leading distributor of specialty automotive, RV, & marine aftermarket parts and accessories. Our success is driven by a people-focused culture rooted in our core values: Commitment | Customer Service | Execution | Integrity | Leadership | Teamwork | Fun With over 1,900 dedicated team members worldwide, we believe that our employees are the heart of our success. When you grow, we all grow — and we’re committed to supporting your journey. We offer comprehensive benefits and development programs that are designed to help you thrive both professionally and personally . Potential for a hybrid work-from-home schedule! ( Based on performance ) Lucrative incentive & awards programs that pay you for your results Health Benefits: Medical, Dental, Vision, HSA/FSA Options Wellness Benefits: Access to HINGE Health, Employee Assistance Program, and more Financial Security: 401(k) with company match, Company-paid Life Insurance, and Long-term Disability, Short-term Disability Paid Time Off (PTO) & Holidays Education Support: Tuition Assistance and Scholarships for Dependents Employee Referral Bonus Program Employee Purchase Discounts Professional Opportunities: Ongoing training, internal growth, and leadership development Inclusive Culture: Team-driven environment that values innovation and integrity Why Join NTP Stag? We’re not just delivering parts — we’re delivering opportunity; you will gain more than a job; you will jumpstart your new career as part of a team that’s driving the future of the RV aftermarket industry Ready to Apply? Take the next step in your career as an Inside Sales Representative and bring your skills to a company where they’ll make a real difference. Apply today! Learn more about our career opportunities: www.keystoneautomotive.com/Careers .
Requirements
- Strong phone skills with 2+ years previous call center experience
- High School Diploma or GED equivalent.
- Microsoft Office experience.
- Strong time management and organizational skills
- Strong verbal and written communication skills.
- Ability to communicate concisely with internal and external customers.
- Must be able to thrive in a group/team environment
- Able to travel, up to 10%, for customer visits or trade shows
- Strong work ethic
- Dependable and punctual
Nice To Haves
- RV industry experience
- Prior sales or account management experience
- Some college coursework/degree
- Experience in training / educating people (Example: Teaching your customer how to use online/system features)
Responsibilities
- Outbound phone sales calls to established customer base promoting sales of new and existing products & services.
- Daily maintenance of CRM database to ensure all customer/account information is accurate and current.
- Analysis of individual customer base to determine causes for customer growth and/or decline
- Continuously augmenting your product and industry knowledge through company and supplier training and self-directed learning.
- Provide front-line incoming phone queue support, including technical support
- Proper entry of quotes and orders.
- Initial point of contact for all customer service-related issues/concerns
- Build long-lasting business relationships with the customer base
- Maintain daily phone metric standards established by the management team
- Initiates and supports the continual improvement of LKQ and Keystone Automotive Operations, Inc. quality improvement system.
Benefits
- Potential for a hybrid work-from-home schedule! ( Based on performance )
- Lucrative incentive & awards programs that pay you for your results
- Health Benefits: Medical, Dental, Vision, HSA/FSA Options
- Wellness Benefits: Access to HINGE Health, Employee Assistance Program, and more
- Financial Security: 401(k) with company match, Company-paid Life Insurance, and Long-term Disability, Short-term Disability
- Paid Time Off (PTO) & Holidays
- Education Support: Tuition Assistance and Scholarships for Dependents
- Employee Referral Bonus Program
- Employee Purchase Discounts
- Professional Opportunities: Ongoing training, internal growth, and leadership development
- Inclusive Culture: Team-driven environment that values innovation and integrity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
