Inside Sales Representative (Remote)

Concentrix • Little Rock, AR

424d • $31,200 - $52,000 • Remote

About The Position

The Inside Sales Representative (Remote) is responsible for providing customer service support and resolving routine problems and questions regarding the company's products and services. This role involves engaging with customers through inbound and outbound calls, as well as online interactions, while contributing to a diverse and inclusive team culture. The position offers opportunities for career growth and personal development within a supportive work environment.

Requirements

• 6+ months of proven sales experience (meeting quotas, working on commission, selling products and/or services)
• A strong understanding of the sales/selling process, asking probing questions, persuasion, overcoming objections, negotiation techniques, closing sales, building relationships, and communication skills
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States or have a valid U.S. address for residence

Responsibilities

• Provide inbound and outbound customer support using a call flow guide
• Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented when it comes to sales of products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences.

Benefits

• Paid training and performance-based incentives
• Starting wage between $15.00/hr - $25.00/hr
• Lucrative employee referral bonus opportunities
• 401K with company match
• Paid PTO and holidays
• Medical, dental, and vision insurance
• Comprehensive Employee Assistance Program (EAP)
• Health and wellness programs
• Mentorship programs
• Programs and events that support diversity, equity, and inclusion
• Celebrations for various company events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: High school or GED
• Number of Employees: 10,001+ employees