Inside Sales Representative R10056170

Airgas • Pearl, MS

416d

About The Position

Join our team as a Counter Sales Representative at our retail branch, where you'll engage with businesses and industrial customers to offer a diverse range of industrial, medical, and specialty gases, welding supplies, and related equipment. Your commitment to outstanding customer service and effective sales strategies will play a pivotal role in fostering strong customer relationships and driving our continued success.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service or sales.
• Familiarity with compressed gases and related products is advantageous.
• Basic computer skills, along with familiarity in order entry systems.
• SAP experience is a plus.
• Strong communication skills, both verbal and written.
• Analytical thinking to assess customer situations and provide effective solutions.
• Positive team-oriented attitude with a willingness to learn and grow.
• Ability to collaborate effectively with diverse personalities and backgrounds.
• Skillful handling of cash transactions.
• Physical strength to handle loads up to 60 lbs. and perform repetitive tasks.
• Flexibility for extended hours and overtime as required.
• Willingness to engage in tasks involving climbing, balancing, kneeling, and other physical activities.
• Comfortable working in a drug-free, tobacco-free workplace.

Responsibilities

• Proactively sell industrial gases, welding supplies, and related equipment to both existing and potential customers.
• Handle all sales-related paperwork, including documenting sales, quotes, and pertinent customer details.
• Provide insightful answers to customer inquiries and offer expert guidance on suitable equipment and procedures.
• Conduct equipment demonstrations, ensuring customers are confident in their product usage.
• Manage delivery logistics for cylinders and hardgoods, while maintaining appealing showroom displays.
• Assist customers with merchandise and facilitate the loading and unloading of cylinders.
• Cultivate and nurture positive customer relations.
• Communicate effectively in person and over the phone to offer information on costs, ordering, and delivery schedules.
• Monitor customer needs and collaboratively manage hard goods and cylinder levels to reduce emergency deliveries.
• Manage accounts receivable matters, including contacting customers for payment and handling collection as needed.
• Ensure accurate completion of paperwork, including coding, costing, and pricing.
• Collaborate with the purchasing department to address product shortages or outages.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: High school or GED