Inside Sales Representative - Norwalk, CT

Lansing Building Products • Norwalk, CT

80d

About The Position

As an Inside Sales Representative at Lansing, you will embody our mission statement, which is centered on our values of respect, service, and excellence. You will act as the primary point of contact for customers visiting the showroom, handling both inbound and outbound calls to answer customer inquiries and process orders. Your role will involve preparing quotes for windows and other exterior building products based on architect plans, ensuring that you provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services. Additionally, you will use our nationally-linked inventory management system to fill customer orders and maintain inventory control. There may also be a requirement to assist in the warehouse, including loading and unloading materials as needed.

Requirements

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

Responsibilities

• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Assist in the warehouse, including loading and unloading materials as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Number of Employees: 1,001-5,000 employees