Inside Sales Representative New Acquisition
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About The Position
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees. The role involves answering new and existing customer phone calls while following sales processes, consultatively working with customers to close sales by gathering information, determining needs, and scheduling installation appointments. Additionally, ensuring customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
