Inside Sales Representative (ISR)

Best Bath Systems • Caldwell, ID

112d • $50,000 - $60,000

About The Position

Bestbath stands as a premier employer in Idaho and Tennessee, specializing in composite manufacturing for fiberglass bathtubs and showers. With headquarters in Caldwell, Idaho, and a thriving presence in the Treasure Valley for the past 50 years, our commitment to product quality and employee well-being resonates throughout our operations. At Bestbath, fostering employee well-being—financial, physical, and mental—remains our top priority. The Inside Sales Representative will assist in sales efforts and partner with the assigned Regional Sales Manager(s) (RSMs) to develop and nurture new prospects and close profitable new business. The ISR serves existing customers and accounts to increase sales of company products and/or services. Other responsibilities include preparing order packages and quotes, updating CRM records, developing and maintaining positive customer and prospect relations, and leading customer and account service activities.

Requirements

• Prefer a minimum of three (3) years of sales experience selling commercial products and/or services.
• In lieu of current sales experience, a bachelor's degree in Business Admin, Marketing, or a relevant field.
• Must have experience and/or a combination of education and experience in providing customer service, inside sales, sales support, and/or order entry, including assessing customer needs, achieving customer service expectations and evaluation of customer satisfaction.
• Prefer a minimum of two (2) years' experience or a combination of experience and education in commercial construction or a related discipline.
• Bathing industry, accessible, composite, and/or aging industry knowledge a plus.
• Must be able and willing to develop a strong working knowledge of ADA and other governing regulations.
• Computer experience required.
• Microsoft: Windows, Outlook, Word, Excel, Internet Explorer, PowerPoint.
• NetSuite and HubSpot systems experience a plus.
• Close attention to detail.

Responsibilities

• Identifies and targets potential customers and participates in management of key accounts in partnership with assigned Regional Sales Manager(s).
• Assists with territory account management and growth, and collaborates with RSM on selling strategy.
• Provides assistance and interacts with assigned accounts in his/her territory while maintaining accurate and up to date CRM records.
• Compiles data within assigned territory using company and external sources such as ConstructConnect and other industry resources.
• Participates in determining pricing, and provides quotations and submittal packets, as needed.
• Keeps Regional Sales Manager(s) and Sales Management fully and accurately informed concerning work problems, issues, and opportunities.
• Works closely with Project Management following receipt of purchase orders from assigned territory.
• Provides customer and account service.
• Helps improve and develop systems for workflow, processes, quoting, sales, and lead follow-up.
• Supports progress of territory projects by interacting with the customers to ensure expectations are met.
• Attends tradeshows, as assigned.
• Supports RSMs with installation and warranty triage and troubleshooting.

Benefits

• Base pay is $50,000-$60,000/year + Variable Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Plastics and Rubber Products Manufacturing
• Education Level: Bachelor's degree