Inside Sales Representative III

Vertex Inc.

20h

About The Position

This position partners closely with the Channel Sales team to improve sales resource utilization and drive pipeline growth through indirect sales channels. The role is responsible for identifying, qualifying, and advancing sales opportunities through inbound and outbound engagement with partners, VARs, and prospects using phone, email, and social media. The ideal candidate brings a consultative, results‑driven approach and thrives in a collaborative, quota‑based environment. This role plays a key part in expanding channel relationships, uncovering new business opportunities, and supporting the execution of Vertex’s channel sales strategy.

Requirements

Excellent verbal, written, and interpersonal communication skills; fluency in English required (additional languages a plus based on market needs)
Strong organizational, time management, and prioritization skills in a fast-paced environment
Eight (8) years of education & experience in sales, channel sales, business development, or lead qualification, preferably in software, SaaS, or technology environments
Demonstrated success in quota-based or performance-driven sales roles
Effective phone presence with strong listening, negotiation, objection-handling, and problem-solving abilities
Skilled at assessing client and partner needs and articulating a compelling value proposition
Proficiency with CRM systems (Salesforce preferred), Microsoft Office applications (Outlook, Word, Excel, PowerPoint), and “nice to have” experience with sales tech stack tools such as Salesloft, 6Sense, Qualified Chatbot, and ZoomInfo
Collaborative and adaptable team player, able to quickly build trust with partners and prospects, and leverage social media platforms (e.g., LinkedIn) for prospecting and engagement

Responsibilities

Qualify and disqualify inbound and outbound software sales leads generated through channel partners and campaigns
Manage inbound inquiries from partners and prospects, including follow‑up, qualification, and opportunity setup
Conduct daily outbound prospecting to partners, VARs, and channel-sourced leads
Identify and develop new business opportunities through partner‑led account penetration strategies
Guide prospects and partners through the Vertex sales process to advance opportunities toward close
Understand prospective customer business challenges and align Vertex solutions to stakeholder needs
Demonstrate working knowledge of Vertex products, services, integrations, and competitive positioning
Coordinate closely with partner representatives and internal Channel Sales resources to ensure lead visibility and alignment
Maintain accurate and current records of all activities and opportunities in Salesforce (SFDC)
Collaborate with Sales and Marketing on channel campaigns, trade shows, promotions, and special projects as needed