Inside Sales Representative - Houston

Amica • Sugar Land, TX

259d • $45,979 - $59,146 • Remote

About The Position

Inside Sales Representative - Inbound Call Center at Amica in Sugar Land, TX. This position involves converting inbound calls into new policy growth and driving results through relationship building. Amica prides itself on being an inclusive and supportive environment, focused on creating a workplace that works for all. The company is committed to diversity, equity, and inclusion, and offers training, guidance, and resources to foster a true sense of belonging for all employees.

Requirements

• High school diploma or equivalent education required.
• Previous customer service and sales experience.
• Excellent interpersonal and communication skills.
• Computer keyboard and processing skills.
• Previous insurance background is a plus, but not required.

Responsibilities

• Answer incoming calls to assist potential and existing clients with their insurance inquiries.
• Identify and address customer needs with available products.
• Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales.
• Adhere to Amica's phone standards and protocols to ensure productivity and consistency in customer interactions.
• Document all sales activities in a timely and organized manner to ensure appropriate follow-up.
• Complete required continuing education to remain compliant with industry standards and regulations.
• Obtain a state insurance license and fulfill ongoing education requirements to keep the license active.

Benefits

• Medical, dental, vision coverage, short- and long-term disability, and life insurance.
• Paid Vacation - at least 13 vacation days in the first 12 months.
• 14 paid holidays observed.
• 6 days sick time at hire, 6 additional days sick time at 90 days of employment.
• Generous 401k with company match and immediate vesting.
• Annual 3% non-elective employer contribution.
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds goals.
• Generous leave programs, including paid parental bonding leave.
• Student Loan Repayment and Tuition Reimbursement programs.
• Generous fitness and wellness reimbursement.
• Employee community involvement.
• Opportunities for advancement in a successful and growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED