Inside Sales Representative - Government

STERIS•Cleveland, OH

9d•$50,000 - $89,500

About The Position

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary As an IMS Inside Sales Representative at STERIS, you will manage sales and Customer activities in an assigned nationwide sales territory consisting of Government Accounts. You are expected to achieve maximum sales profitability, growth and account penetration by building relationships, understanding Customer needs, selling the Instrument Management Services (IMS) portfolio of services and products, and prospecting revenue opportunities. What you will do as an Inside Sales Representative Drive Government Performance revenue growth by expanding pipeline, improving conversions, and strengthening account engagement and Customer Relationships. Focus approximately 75-100% of the time prospecting new opportunities by completing (50) outbound cold calls per week prioritizing zero dollar accounts. Collaborate with field sales and sales support teams to identify and close new business. Partner with field service teams assigned to territory including facilitating introductions with Customers. Attend Customer training events throughout the year such as Customer Learning Seminars. Responsible for providing the quarterly business reviews, proactive maintenance inspections, departmental evaluations, and in-services to accounts in territory either virtually or in person. Update the CRM system as required to document Customer information, sales activities, purchase orders. Resolve Customer service issues such as tracking down delayed repairs and billing issues and escalate as needed. Develop relationships with chapters of industry groups and GPOs within the territory.

Requirements

High School diploma, bachelor's preferred
3-5 Years of success sales experience, medical sales preferred
Able to navigate and use CRM systems effectively.
Industry certifications such as IAHCSMM, AORN, CCSVP, SGNA preferred (or able to obtain in first year of employment)
Must be able to be compliant with hospital/customer credentialing requirements
Ability to travel overnight up to 50%

Nice To Haves

Bachelor's degree
Experience selling into Government accounts like DOD, VA

Responsibilities

Drive Government Performance revenue growth by expanding pipeline, improving conversions, and strengthening account engagement and Customer Relationships.
Focus approximately 75-100% of the time prospecting new opportunities by completing (50) outbound cold calls per week prioritizing zero dollar accounts.
Collaborate with field sales and sales support teams to identify and close new business.
Partner with field service teams assigned to territory including facilitating introductions with Customers.
Attend Customer training events throughout the year such as Customer Learning Seminars.
Responsible for providing the quarterly business reviews, proactive maintenance inspections, departmental evaluations, and in-services to accounts in territory either virtually or in person.
Update the CRM system as required to document Customer information, sales activities, purchase orders.
Resolve Customer service issues such as tracking down delayed repairs and billing issues and escalate as needed.
Develop relationships with chapters of industry groups and GPOs within the territory.